Cancellation policy

At Pet Fortunate Find, we understand that plans change, and we strive to provide a hassle-free cancellation process for our customers. Please review our cancellation policy below:

Order Cancellations: Orders can be canceled within 24 hours of purchase. If the order has already been processed or shipped, cancellations may not be possible.
Subscription Cancellations: Customers with subscription-based services can cancel anytime before the next billing cycle. No refunds will be issued for the current cycle once payment has been processed.
Refund Eligibility: If an order is eligible for cancellation, a full refund will be issued within 5-7 business days.
Non-Cancelable Items: Certain items, such as perishable goods, customized products, or clearance items, may not be eligible for cancellation.
How to Cancel: To cancel an order or subscription, please contact our customer support team via email or phone with your order details.

For further assistance, feel free to reach out to our support team. We are here to help!